Every customer message, answered
BotReply exists because small businesses lose real revenue to unanswered WhatsApp messages every single day. We build AI agents that reply instantly, around the clock — so a five-person shop can offer the response times of a fifty-person support team.
Made in India · Live since 2026
Built by people obsessed with great customer conversations
It started with missed messages
In India, business runs on WhatsApp. Orders, appointments, price enquiries, complaints — all of it lands in one chat inbox. And when the owner is busy serving customers, driving, or asleep, those messages simply go unanswered. By morning, the customer has bought from someone who replied.
We watched local businesses — clinics, salons, coaching institutes, transport operators — lose leads this way, not because they didn't care, but because no one can be online 24/7. Big companies solve this with support teams and enterprise software. Small businesses had nothing built for them.
So we built BotReply: connect your WhatsApp number, teach the AI your products, services, and policies in plain language, and let it handle every conversation — answering questions, capturing leads, booking appointments, and handing off to a human the moment one is needed. No code, no support team required.
24/7
Always-on AI replies — nights, weekends, holidays
8+
Channels — WhatsApp, Instagram, Messenger, web chat & more
Minutes
From sign-up to your first automated reply
99.9%
Uptime target, monitored around the clock
Give every small business a world-class front desk
Instant, accurate, always-available customer conversations shouldn't require a developer team or an enterprise budget.
No-code first
If you can write a WhatsApp message, you can train your AI agent. Upload your price list, FAQs, or website — done.
Your data stays yours
Credentials encrypted at rest, conversations visible only to your team, and your content is never used to train AI models.
Humans stay in charge
The AI hands off to you the moment a conversation needs a person — and you can take over any chat, any time.
The principles that guide us
Ship fast, listen faster
We release improvements every week, and the roadmap is driven by what real businesses ask us for — not by what looks good in a demo.
Trust above all
We operate on Meta's official WhatsApp Business Platform, follow its messaging policies, and are honest about what the product can and can't do.
Simplicity wins
A busy shop owner should master BotReply in one evening. Every feature must earn its place on the screen.
Independent, founder-built, customer-funded
Ashok Kumar
Founder & Engineer
Ashok designs, builds, and supports BotReply end to end — from the AI pipeline and WhatsApp integration to the dashboard you're reading this on. BotReply is independent and self-funded: no investors to please, just customers to serve. When you write to support, there's a good chance the person who built the feature is the one replying.
See it answer your customers today
Connect your WhatsApp number, train your agent on your own business, and watch the first reply go out in minutes — free to start.