Get started with BotReply in 5 minutes
BotReply connects to your WhatsApp number and answers customer messages 24/7 with smart, AI-powered replies. Follow these five steps to launch your first AI agent and start auto-replying instantly.
Create your account
Sign up at botreply.in with your work email. Each business account is a tenant with its own isolated workspace, agents, and knowledge base. Your free plan includes one agent and a monthly message quota — no credit card required.
Connect WhatsApp
Go to Channels → WhatsApp and click Connect with Meta. A secure Meta popup (Embedded Signup) walks you through choosing or creating your WhatsApp Business Account and phone number. BotReply handles the webhook and API configuration automatically — no developer setup needed.
# What the setup wizard does for you
1. Connect Meta — authorize via the official popup
2. Verify phone — confirm your business number
3. Templates — create starter message templates
4. Connect agent — choose which AI agent repliesCreate your first agent
Define an AI agent with a persona, model, and behavior rules using the dashboard wizard. Choose from sales, support, booking, or custom agent types — no code required.
# Example agent
Name : Sales Assistant
Type : sales
Persona : friendly, concise, always confirms orders
Knowledge : product catalog + pricing FAQ
Escalation : hand off on refund or complaintUpload your knowledge base
Add products, FAQs, policies, documents, or website URLs.BotReply automatically extracts text, chunks it into ~512-token segments, embeds them with pgvector, and makes them searchable via the RAG pipeline — so your agent answers from your real data.
Go live
Publish your agent to snapshot its config and link it to your WhatsApp channel. From this moment, every incoming message is handled automatically — answering questions, capturing leads, and only handing off to a human when an escalation rule triggers.
Continue building your AI assistant with these guides.